The page prevents pinch-to-zoom
The viewport meta tag disables or caps zoom, so visitors cannot pinch to enlarge the page.
Why it matters
The viewport meta tag disables or caps zoom, so visitors cannot pinch to enlarge the page. People with low vision rely on zoom to read, and blocking it fails WCAG 1.4.4 (Resize Text). Remove user-scalable=no and any maximum-scale of 1 or lower from the viewport meta tag — a well-built responsive layout does not need them.
How ShipReady detects it
Per-page accessibility signals read straight from the fetched HTML — no extra requests. Page-scoped because images, forms and controls differ between routes (a marketing homepage vs a signup form), and the route carrying the form is the one worth seeing.
Detection is deterministic. ShipReady reports this only when it observes the condition directly, and prefers to miss a real problem over inventing one. Rule version 1.0.0.
How to fix it
This is the prompt ShipReady puts in your report — written to be pasted straight into Cursor, Claude Code, or whichever assistant built the app.
Your viewport meta tag disables or caps zoom (user-scalable=no and/or maximum-scale set to 1 or lower), so people with low vision cannot pinch to enlarge the page — a WCAG 1.4.4 failure. Change the tag to <meta name="viewport" content="width=device-width, initial-scale=1"> and remove user-scalable=no and any maximum-scale. A responsive layout does not need to block zoom; if a specific control breaks when zoomed, fix that control rather than disabling zoom for the whole page.
Frequently asked questions
- What does "The page prevents pinch-to-zoom" mean?
- The viewport meta tag disables or caps zoom, so visitors cannot pinch to enlarge the page.
- How serious is it?
- ShipReady rates this medium. Fix soon. Meaningfully weakens a defence or degrades how the site works.
- How do I fix it?
- Paste the fix prompt on this page into Cursor, Claude Code or your AI editor. It is the same prompt ShipReady puts in your report.
- Can I check my own site?
- Yes — ShipReady scans up to ten pages of any public site for free and reports this alongside every other check. The free report lists every issue it finds and shows full evidence and a fix prompt for the critical and high-severity ones; medium and low findings are counted and unlock on Pro.
Related checks
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